Douglas R. Moore
401-5 Michelle Linnea Drive
Charlotte, NC 28262
Phone: (704) 717-0002 Email: [email protected]
OBJECTIVE To obtain a position in Industrial Engineering or related field
EDUCATION B.S., Industrial and Systems Engineering, May 1997 Virginia Polytechnic Institute & State University Blacksburg, VA
WORK EXPERIENCE
Process Engineer - The Stanley Works (February ? April 2000)
� Performed process and workflow analysis
� Employed CALM productivity software to help determine areas of opportunity
� Created custom trend reports as a tool to track employee and overall facility performance
Management Engineer - Premier, Inc. (January - December 1999)
� Managed various process improvement projects to improve efficiency and productivity, and reduce costs throughout North Colorado Medical Center
� Utilized computer simulation, time studies, and employee input to re-design processes to improve quality and efficiency of patient care
� Maintained Operations Outlook? Comparative Database; collected, developed, audited, and submitted data quarterly for Western Plains Health Network
� Used comparative reports to assist in identifying areas of financial opportunity throughout North Colorado Medical Center
� Produced and distributed custom comparative reports for all department managers throughout Western Plains Health Network on a quarterly basis
� Assisted Finance dept in setting facility's yearly budget targets
Consultant ? Premier, Inc. (June 1997 - December 1998)
� Tested software for functionality and usability; worked with programmers to assist in development of Premier software
� Trained internal and external clients on use of Premier software: Operations Outlook?, Perspective Plus?, and Productivity Insight?.
� Installed and trained hospital employees on use of software on-site at hospitals
� Received, audited, and delivered comparative data to all hospitals submitting operational data to Operations Outlook?
� Created documentation on different processes for Premier employees and clients
� Performed trouble-shooting; acted as resource for client support calls
RELEVANT COURSES
Human Factors Engineering
Computer Simulation
Work Measurement & Methods Eng.
Work Design
Production Planning & Inventory Control
Statistical Quality Control
Manufacturing Processes / Lab
Operations Research I & II
Facilities Planning & Material Handling
Engineering Economy
PROFESSIONAL MEMBERSHIPS
Institute of Industrial Engineers; Society for Health Systems
Healthcare Information and Management Systems Society